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TouchstoneBPM’s Latest White Paper


why bpm is necessary whitepaper no text copy

Why Business Process Improvement is Necessary


Business process improvement is about helping you improve your business performance and customer experiences by identifying, analysing and improving business processes. Much of it is about focus is on removing non-value add activities, cost reduction and improving the efficiency and effectiveness of processes.

Traditionally, business process improvement (BPI) has been about making radical changes to the business model. However, the principles and approaches can be used to make incremental and continuous improvements, and, in doing so, create a more responsive organisation.


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